A direct line of communication with you delivering real-time updates on system status, maintenance windows, and incident reports.
If you are experiencing an issue not listed here, contact the support team.
Applications
POS
Operational
Antivirus
Operational
BI
Operational
CRM
Operational
ERP
Operational
File Server
Operational
SmartBeyes
Operational
Ticketing
Operational
Communication
EDI
Operational
Messaging
Operational
Phone FR
Operational
Network
Internet DE
Operational
Internet FR
Operational
Internet US
Operational
VPN
Operational
Web
B2B Portal
Operational
dl
Operational
B2C E-Shop
Operational
Media Library
Operational
PIM
Partial Outage
Stickied Incidents
9th October 2026
TicketingZammad - Security check
Vérification de sécurité sur l'applicatif. Accès possible uniquement depuis Quingey.
Website accessible only to employees
Past Incidents
9th November 2024
No incidents reported
8th November 2024
No incidents reported
7th November 2024
ERPAX Frozen
AX not working, frozen after login.
Up and running.
Cause: user error / bad practice.
Not reported early.
The system is currently undergoing scheduled usualy maintenance at night, which implies a complete shutdown.
Approximately 10 minutes remaining.
